Municipalities and Governments
Water and Wastewater Management
Education Sector
Fire and EMS

Client Services Representative

Nothing is more important than our clients’ satisfaction. Our friendly representatives are ready to assist at any time to answer your questions. In addition, our dedicated Account Managers will help you through implementation and keep you updated on all platform enhancements.

Platform Training

Our Reps will provide all the instruction you need so that you can take full advantage of the platform. Before long you’ll be an expert!

24/7 Support

Our team is available to answer questions during normal business hours at 866.639.8727. After-hours emergency support is also available.

Implementation

Our experienced implementation team will work to ensure the platform is configured properly to support your organization’s needs.

Live Chat Feature

The Help System includes an interactive “chat” feature in which you can quickly and easily communicate with one of our representatives.

Online Help System

We provide an extensive web-based Help System with detailed instructions and video tutorials for each operational activity on the platform.

Renewal Support

Your dedicated Account Manager will support you throughout your organization’s contract and will also assist during the renewal process.