Frequently asked product information and pre-sales questions of the Global Risk Innovations e-learning products and platforms.">
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Frequently Asked Questions

Below are some of the most common questions our clients have about Global Risk Innovations (GRI)  products and services.  As we continue to add to this feature, please check back often and of course if you have any questions about our products please do not hesitate to contact us.

Is personal information within the Target Solutions Record’s Management System secure and where is it stored?

TargetSolutions Learning Management System utilizes AWS's cloud infrastructure located in the Canada (Central) region for our Canadian clients. The Database tier is deployed in an active-standby configuration in the two different AWS Availability zones. We have 2 database servers that are identical in configuration. The primary server houses the production database that powers our main website. The secondary server is a replica of the primary and is set up as a warm stand by, with continuous replication from the primary server.

How is web-based training environmentally friendly?

First of all, it is largely paperless as training materials, tests, and records exist in an electronic format.  For example, updating statistical information in an electronic file does not render the entire file obsolete as is often the case with written documents. 

Secondly, people are not required to commute (drive) to a specific location to take theory training as this can be done anywhere the person has access to the Internet.  This reduces the carbon footprint from burning fossil fuels. 

Third, it sets a good example of positive innovations through technology.  Whereas a lot of technology today becomes part of what is often termed a throw-away society, TS/LMS training grows, expands and adapts but without creating greenhouse gasses or other pollutants.   

What level of technical ability is required to use GRI’s online training systems?

All of GRI’s online programs are user friendly. Dashboards are uncluttered, and easy to navigate.  Finding, registering and completing learning tasks can be mastered in a brief training session.  When creating department specific course material users will find that the program’s development tools are straightforward and uncomplicated.